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TrustPort Beacon · Legal information

Terms of service

Last updated: 26 October 2026

Draft status: these terms are not yet a complete or reviewed customer contract. The company must approve and complete them before registration or purchase is made conditional on acceptance.

Service and account

TrustPort Beacon provides application performance monitoring, telemetry, and related security features. Access may require an account and is subject to the plan and order selected. The contracting entity, eligibility, account responsibilities, acceptable-use rules, suspension and termination process must be confirmed in the final agreement.

Customer data and privacy

Customers remain responsible for the data they submit and for ensuring they have authority to do so. The parties’ controller/processor roles, processing instructions, security commitments, subprocessors, assistance, incident handling and return/deletion of data must be documented in a separately approved data processing agreement where applicable. See the Privacy Notice and Data processing information.

Plans, fees and service commitments

Plan features, prices, billing frequency, usage limits, refunds/taxes, renewal/cancellation terms, uptime or support commitments and any service-level remedies must be governed by the applicable order and finalized terms. Public pricing descriptions alone are not a substitute for those contractual details.

Liability and governing terms

Warranties, liability limits, intellectual-property rights, dispute resolution, governing law, notice mechanics and changes to terms have not been supplied or validated here. These essential provisions need review by counsel and must not be inferred from this draft.

Registration currently links to these terms. That acceptance flow should not be enabled until the final text, versioning and consent record are approved.